Frequently asked questions

Standard models are $30 for your first 4 weeks then $15/week
All-terrain models are $50 for your first 4 weeks then $25/week

Immediately (within 30 seconds) after you pay online you can pick-up your knee scooter anytime from 8am-8pm daily including weekends and holidays 

We do not charge deposits

Please visit our locations page for the address and a map of the location nearest you

No. We give you 50% off the first month, then it renews at our normal weekly rate of $15 or $25 after 4 weeks. For a 2 month rental you’re still saving over 50% compared to other rental companies even at our full weekly rate after 4 weeks

No, all of our rentals are cash pay (paid online via credit card)

Yes. We actually don’t have due dates. Our default online order is for 4 weeks. This means you only need to pay the small discounted rate of $30 or $50 upfront, which covers the first 4 weeks. On day 28 your scooter will begin auto-renewing every week at our $15 or $25 weekly rate until you return it

Yes. We notify you via SMS at 8am the day your knee scooter renews so you have plenty of time to return it before being charged for another week

Cut off times are 8pm for returns should you want to return your scooter before being charged for another week

You don’t need to do anything. Starting on day 28 your knee scooter will begin auto-renewing every week via your credit card on file at $15 for standard models and $25 for all-terrain models. We make it simple for you so you can focus on healing. When your all healed up just return the scooter any day from 8am-8pm 365 days a year and we will stop charging your card each week

No, we accept major credit cards only (Visa, Mastercard, Amex, Discover)

Of course. Choose your knee scooter model, pick up date, and pay online and it’ll be reserved for you

Find the location near you and you’ll be able to see exactly how many scooters are in stock. Normally we have scooters in stock and available for pick-up 7 days a week. If the indicator says “unavailable” that means they are all rented at the moment. Unfortunately, we cannot predict when the next scooter will be available

All-terrain models are harder to find and much more expensive to buy. Also, since they have air-filled tires they require more maintenance for us to keep in excellent condition

Standard models fit 4’9″ – 6’6″, max of 350 lbs – scooter weight is 18 lbs
All-terrain models fit 5’0″ – 6’6″, max of 350 lbs – scooter weight is 29 lbs

Yes our knee scooters come with baskets. However, at the Monument location we have a few Standard models with contoured seats that come with cup holders rather than baskets, and a few All-Terrain models that come with cup holders and no basket. You can view scooter photos by clicking the “rent now” and the location near you 

Yes, very much so. You shouldn’t have any issues with knee pain. The seat cushions are 2.75″ to 3″ thick

We may be able to provide you with contoured seat or a cushioned seat cover, based on availability, to help alleviate any knee pain you may be experiencing

Yes. Both the seat height and handlebar height can be adjusted up or down to your comfort level. Click here for knee scooter instructions and videos

Folding Knee ScooterYes, all knee scooters fold down. Instructions are here: how to fold a knee scooter for transport 

Standard models – Yes, scooter folds down to 16″H x 31″L x 16″W
All-Terrain models – Maybe, depending on the size of your trunk. Scooter folds down to 19″H x 36″L x 18″W